Privacy Policy

Introduction

SISU LLC, doing business as Halcyon Health (“Halcyon,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://halcyonoptimized.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website

• In email, text, and other electronic communications between you and us related to Website inquiries

This policy does not apply to:

• Protected Health Information (“PHI”) collected through our electronic medical record system, Cerbo, or any patient portal

• Information collected during medical intake, treatment, or telehealth services

• Information collected offline or through third-party platforms not controlled by Halcyon

Health-related information submitted through Cerbo is governed by our HIPAA Notice of Privacy Practices, not this Privacy Policy.

By accessing or using this Website, you agree to this Privacy Policy.

 

Children Under the Age of 16

This Website is not intended for children under 16 years of age. We do not knowingly collect personal information from individuals under 16. If we learn that we have collected personal information from a child under 16 without verified parental consent, we will delete it.

If you believe we may have collected information from or about a child under 16, please contact us at admin@halcyonoptimized.com.

 

Information We Collect and How We Collect It

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Information submitted through contact or inquiry forms

• Communications sent to us via email or text

We do not collect medical or health information through this Website.

 

Information Collected Automatically

As you navigate the Website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and usage patterns

• Referring URLs

This information is collected using cookies and similar technologies and does not, by itself, identify you personally.

 

Analytics and Tracking Technologies

We use analytics and tracking tools to understand how users interact with our Website, including:

• Google Analytics

• Meta (Facebook) Pixel

• Wix analytics tools

• Limited technical integrations with Cerbo (non-PHI, non-medical data only)

These tools may use cookies or similar technologies to collect information about your interaction with the Website. We use this data to improve performance, understand engagement, and optimize marketing.

You can control cookies through your browser settings. If you disable cookies, some Website functionality may be limited.

 

Text Messages and Email Communications

SMS Communications

If you submit an inquiry through our Website, we may follow up via text message using our business phone number. These messages are limited to responding to your inquiry, scheduling, or providing requested information.

• Message frequency varies

• Message and data rates may apply

• You may opt out at any time by replying STOP

Clinical and treatment-related SMS communications are handled exclusively through Cerbo and governed by HIPAA.

 

Email Communications

We may send emails related to:

• Responses to inquiries

• Educational content

• Events or promotions

• Newsletters

You may opt out of promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us at admin@halcyonoptimized.com. Transactional or service-related emails may still be sent as required.

 

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests

• Provide information about our services

• Improve Website performance and usability

• Communicate with you regarding events, updates, or offerings

• Comply with legal obligations

We do not sell your personal information.

 

Disclosure of Your Information

We may disclose your information:

• To service providers who support our operations (e.g., analytics, website hosting)

• To comply with legal or regulatory obligations

• In connection with a business transfer, merger, or sale

All third-party service providers are contractually obligated to protect your information and use it only for authorized purposes.

 

Payments

All payments are processed through third-party, PCI-compliant payment processors. Halcyon does not store full credit card or payment details on its servers.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

State Privacy Rights

California Residents

California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information. To exercise these rights, contact admin@halcyonoptimized.com.

We do not sell personal information.

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Nevada residents may opt out of certain data sales by contacting admin@halcyonoptimized.com. Halcyon does not currently sell personal data as defined under Nevada law.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of those changes.

 

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

SISU LLC d/b/a Halcyon Health
📧 admin@halcyonoptimized.com