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Frequently Asked Questions

  • We don't accept insurance. Halcyon follows a concierge medicine model because insurance-driven healthcare often limits appointment time, personalization, and proactive treatment. By stepping outside the insurance system, we can offer longer visits, real-time adjustments, and preventative hormone and wellness care designed around you—not billing codes.

  • Your monthly membership supports ongoing, personalized care—not just office visits. You get 24/7 provider access, prescription management, real-time treatment adjustments, unlimited follow-ups, two baseline blood panels per year, and 20% off IV and contrast therapy. This model allows your care to evolve as your body changes—instead of waiting for problems to arise.

  • BHRT is for adults experiencing symptoms of hormone imbalance—such as menopause, perimenopause, thyroid disorders, or PCOS. It helps with fatigue, brain fog, mood changes, weight gain, or low libido when hormones are at the root of these issues. Treatment is always personalized, data-driven, and closely monitored for safety and effectiveness.

  • Traditional healthcare is often reactive and appointment-based, with limited time and access between visits. Concierge medicine flips the script—prioritizing prevention, access, and continuity. This means your care team can spot trends early, intervene sooner, and manage your health as a whole, not just in isolated moments.

  • Many patients notice improvements in energy, sleep, focus, or recovery within the first few weeks—though timelines vary. Hormone and wellness care is highly individualized, with your plan adjusted over time as your body responds, never rushed or standardized.

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